Author Archives: Jonathan Kaye

About Jonathan Kaye

Hi, I’m Jonathan Kaye, a Virgo, and co-author of Flash MX for Interactive Simulation: How to Create and Use Equipment Simulations, published by Delmar Thomson Learning in 2003. I am a technology enthusiast (really? probably couldn’t have guessed from my PhD in Computer Science) fascinated by the potential positive impact on mankind of product simulations, device simulations, equipment simulations, etc. Lately, I’ve been consumed with applications to advertising and marketing, but recognizing it’s all about training and performance improvement. I am also the President of Equipment Simulations LLC, an award-winning software development company focused on, of all things, equipment simulations (but you could have guessed that, couldn’t you have?).

Get Excited about Your Product and You’ll be On to Something Hot

Admittedly, a pretty bizarre title, but it comes (late at night) from me seeing a juxtaposition of Seth Godin’s “A sad truth about most traditional b2b marketing” a few days ago and Adam Singer’s (Online Marketing Blog) “Thinking Critically About Web Video.” I struggle often with the question about why product simulations/demos are not yet… Read More »

Hard to Measure Customer Engagement? Start with Product Engagement

In “Study finds customer engagement hard to measure,” B-to-B Magazine’s Kate Maddox posts some high-level findings from a recent study from Forbes Insights about measuring customer engagement. “Customer engagement is a top priority for CMOs, but many companies are struggling to implement strategies and measure customer engagement, according to a new study from Forbes Insights… Read More »

eLearning innovations: ‘Simulations in 3D worlds’

I recently saw a post by Tony Karrer (eLearning Technology blog) about eLearning innovations in 2010, and one category listed ‘Simulations in 3D worlds.’  Here are the three that Tony pointed to: Virtual World The tools are starting to get there where simulations in 3D worlds makes sense. Eight 3D Virtual World Design Principles, March… Read More »

Product Engagement as Building Block for Brand Engagement

I was reviewing some quotations I excerpted from my readings on experiential marketing, and I began to see a pattern regarding my thinking about ‘product engagement’, or engaging prospects and customers with a brand’s products. I see a lot of talk about engaging customers with the brand, but very little about getting prospects hooked on… Read More »

Rules of Engagement?

I was reading a post by Amber Naslund today, entitled “10 Key Engagement Metrics.” She brings up several good indicators about engaging content, and here they are…. In the opening of the post, she writes “[w]hile no single metric alone is going to be a solid indicator of how engaged your community or customers are….” I agree, but I think there is a big picture element missing from the discussion: virtually all of the metrics she articulates revolve around some form of interaction with the content

Successful selling by using simulations to put your prospects in their own (future) success story

I just saw this interesting post that excerpts “Stories that Sell”, but Casey Hibbard, or “The Power of Success Story Marketing.”  The gist of this excerpt is that “[w]e [customers] trust what others say much more than what a business itself says,” and that presenting customer experiences as case studies is a more effective marketing tool… Read More »

Can Simulations make Content Marketing for Products more Relevant?

Nice post by David Dodd of Marketing Interactions, entitled “Does Your Content Marketing Make You Different?”.

Leading off with “Being recognized as unique, different and desirable is what every company strives to achieve to stand out in their marketplace”, David describes how our mentality as vendors still often makes us think that our customers will believe what we ourselves think is different about us. However, the reality is almost the opposite: the more we try to stand out with distinctive phrases or pitches, the more we end up inadvertently sounding exactly like our competitors.